The Latest

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    GTS is taking a contrarian approach to cybersecurity

    The Detroit-based technology services distributor’s crawl-walk-run strategy has helped it land agreements with high-profile OEMs.

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    AI coding exposes security gaps, partner opportunities

    Organizations need governance help as software development practices move beyond legacy guardrails, according to Checkmarx.

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    Dell, HPE server supply upended by memory crunch

    Despite similar challenges, the two computer makers are using different strategies to battle supply constraints, including passing costs on to customers.

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    Kaseya integrates MSP marketing, operations with peer networking

    The IT services software vendor unveiled a unified platform to connect clients as community becomes a strategic asset for channel partners. 

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    BCN rebuilds its tech stack as it pushes into managed cybersecurity

    Most providers chase more partnerships. BCN is going the other way, holding its SASE line card to five, so its sellers aren't stuck learning a dozen pitches.

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    OpenAI follows Anthropic into the channel

    The GPT model maker plans to invest $150 million in partner development just three months after the Claude Partner Network launched.

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    Vulnerability exploits push channel to fortify credential defenses

    Partners should heed the customer call for patch prioritization, cyber resilience and AI governance, Verizon’s channel chief said.

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    Pax8 builds token tracking to help MSPs bill for AI

    The tech marketplace is building a multi-tenant Copilot panel with Microsoft, betting that usage is how partners will charge for AI.

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    Companies aren’t prepared for how AI is accelerating impersonation attacks

    Businesses generally aren’t taking a proactive enough approach to blocking schemes that spoof their leaders’ identities, according to a new report.

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    US channel pivots to services, AI deployment

    Outcome-oriented services have supplanted pure resale in a top-heavy market ruled by the largest partners, Omdia analysts found.

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    Avant EVP Shane McNamara moves to Opex

    The move to the tech advisor side of the channel has the blessing of the executive’s colleagues at the technology services distributor.

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    Opinion

    The channel’s real AI opportunity is turning infrastructure spend into business outcomes

    The money's going into chips and data centers. The payoff hides in the back-office work nobody demos on stage.

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    MetTel bundles laptop lifecycle management into a channel-sized offering

    The connectivity vendor aims to close an IT services gap with a commissionable offering similar to its smartphone program.

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    Nice vies for GSIs, as vendor engineers invade the channel

    The CX giant’s chief partner officer is courting GSIs and VARs after four months on the job. 

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    Co-selling sweeps through the channel

    A series of Omdia reports found that deals involving two or more providers have become the new go-to-market standard.

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    NinjaOne valuation surpasses $12B

    IT services platform vendor NinjaOne finished a series C investment round with $400 million in secondary funding Tuesday.

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    Mitel drafts channel veteran to lead global partner program

    The appointment comes as the unified communications vendor gears up for a “significant refresh cycle,” the company’s new channel chief Ben Macdonald said.

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    Optiv’s former consulting unit is courting Anthropic

    The Vobis Ventures-acquired unit will bake cybersecurity design into enterprise agentic AI implementations.

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    Sagemount-backed Opex goes big in Dallas with Intellys acquisition

    The technology advisor merger pairs two of Avant and Intelisys’ largest partners.

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    Cognitive overload clouds AI efficiency gains

    AI technology has reduced menial tasks while increasing the need for oversight, according to BCG.

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    Lexful pours $7M investment into IT services platform

    The startup plans to make its business records and documentation solution generally available next month.

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    ConnectWise bets agentic AI can fix the MSP math problem

    The company's new platform, built on its Zofiq acquisition, aims to let MSPs add customers without adding technicians.

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    Arelion mobilizes cross-border channel expansion

    The Sweden-based carrier is expanding its conflict-free partner program and the network that supports it. 

  • Matt Kosovsky, CFO of Thrive
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    Q&A

    Thrive CFO on standing out in a ‘fragmented’ IT marketplace

    Named to the top financial seat of managed service provider Thrive in January, Matt Kosovsky discusses the complexities of the tech sector.

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    VC-backed Lemhi gives MSPs a repeatable AI consulting playbook

    The software company wants to equip every IT services employee with a business transformation roadmap.