The Latest

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    Opinion

    Service provider AI pitches should start with backup strategy

    Customers want a return on AI spending. Partners that can protect customer data will be the ones to deliver it.

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    amgun via Getty Images
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    Sponsored by WatchGuard

    Why MSPs can’t hire their way to better security

    Adding more security products isn't the answer. Here's what MSPs should do instead.

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    Are forward deployed engineers flirting with failure?

    Vendor-led FDE initiatives face cost and efficacy issues that will lead most companies to abandon the model by 2028, according to Gartner.

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    Permission granted by Sandler Partners/Tina Dyksterhouse
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    Sandler Partners’ new president is here to build, not sell

    Adam Press joined the growing tech services distributor this summer.

  • Artificial Intelligence apps are shown on a phone screen on September 24, 2026 in Melbourne, Australia.
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    Asanka Ratnayake / Stringer via Getty Images
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    AI skill levels drive workforce divide: PwC

    More than half of workers surveyed said they are falling behind AI-savvy colleagues, PwC said.

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    AppDirect adds AI avatars to its technology commerce platform

    The company acquired Soul Machines to upgrade AI interfaces across B2B sales and support. 

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    slobo via Getty Images
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    California’s software tax sows confusion among IT firms

    CDW and Salesforce asked for clarity on how the state will enforce the levy on digital products.

    Updated Oct. 1, 2026
  • A lobby in an office building with the logos for StorMagica nd Mako Networks visible on the lobby wall.
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    Permission granted by StorMagic and Mako Networks
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    StorMagic, Mako Networks open edge infrastructure play to the channel

    Partners can resell the joint offering with or without managed services attached.

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    Retrieved from Channel Partners.
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    PSA startup DataGlu targets AutoTask and ConnectWise

    “There's a big opportunity here to displace a couple of giants,” DataGlu CRO Bill Patchett said.

  • Visitors crowd the Microsoft exhibition stand at the 2026 Hannover Messe industrial trade fair on April 20, 2026 in Hanover, Germany. This
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    Sean Gallup / Staff via Getty Images
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    Microsoft retools Copilot

    The software giant is playing catchup with OpenAI and Anthropic, Gartner Senior Director Analyst Larry Cannell said.

  • DNSFilter VP of commercial and channel sales Adam Larrabee.
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    DNSFilter revamps channel amid spike in security services demand

    The three-tiered partner program prioritizes deal registration, market development funding and dedicated technical support.

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    AI’s open source surge recasts IT services

    Partners must provide continuous monitoring and supply chain visibility as AI coding surges, according to ACM researchers.

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    D&H partners gain access to Juniper portfolio in expanded HPE agreement

    The agreement comes more than a year after HPE brought Juniper into its networking business.

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    Retrieved from TD Synnex on January 08, 2026
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    TD Synnex gears up to drive Nvidia AI racks through the channel

    The distributor teamed up with Mark III Systems to deliver the Vera Rubin-powered compute platform to enterprise customers.

  • The icon for the AI app Dola by ByteDance is highlighted alongside other rival products on the screen of a tablet device.
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    Leon Neal / Staff via Getty Images
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    Opinion

    Partners should pivot to AI governance

    Organizations are struggling to fill a looming control gap for AI tools that are already deployed.

  • Julie Sweet, CEO of Accenture, speaks at the opening event of the 2026 Hannover Messe industrial trade fair on April 19, 2026 in Hanover, Germany
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    Sean Gallup / Staff via Getty Images
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    Accenture Edge, AWS team up to deliver midmarket cloud capabilities

    The two companies deployed a suite of infrastructure, security and AI services tailored to small and midsize customers.

  • woman speaking in front of a screen that says Exabeam Partner Program
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    Exabeam touts surge in channel-led bookings

    The cybersecurity vendor's partner-led logo pipeline growth in the first half of the year more than doubled expectations.

  • A computer screen is shown with a ransomware attack note visible on the screen.
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    Ransomware risks rise as enterprise recovery capabilities erode

    Attackers are targeting backup data that organizations rely on to restore operations, according to an Object First report.

  • People at work inside a tech firm with the word "shield" displayed on a computer monitor.
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    Permission granted by Shield Technology Partners
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    Shield touts IT services platform, invests in 20th acquisition

    The MSP platform vendor added Florida-based managed services provider Nerds Support to its growing portfolio this week.

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    James Anderson/Channel Dive
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    ARG buys BanaTech, eyes referral partnerships

    The acquire-and-hire puts Bana Qashu’s professional network to use helping ARG expand its consulting practice.

  • Okta office in Toronto.
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    Okta forms 11-vendor coalition to secure agentic AI

    Initial members of the Blueprint Alliance include CrowdStrike, Zscaler, AWS and Google Cloud.

  • Michael Park, SVP, global partnerships and channels at ServiceNow,
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    Permission granted by ServiceNow
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    ServiceNow partners earn $6 for every $1 sold: report

    The cloud platform provider’s channel ecosystem is shifting from implementation to lifecycle services, according to an IDC survey.

  • Lumen Technologies headquarters.
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    Courtesy of Lumen Technologies
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    Lumen ties flexible internet commissions to what customers actually use

    Partner residuals for Lumen’s Intelligent Internet now move with the customer’s needs.

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    Airspan acquires multiple Cambium Networks product lines

    The telecommunications company vowed to maintain cnMaestro management platform support.

  • A sign on the front of an office builidng reads ThreatCaptain.
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    Permission granted by ThreatCaptain
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    TD Synnex links with ThreatCaptain to ease security services deals

    The distribution giant handed its MSP network tools to cut through technical jargon that can stymie sales.

  • Businessman calculating finances with pen in one hand and calculator in the other.
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    AI is now leading driver of new cybersecurity spending

    The prioritization comes at a time of relatively modest growth in overall security investments, according to IANS and Artico Search.

    Updated Sept. 16, 2026