The Latest

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    MetTel bundles laptop lifecycle management into a channel-sized offering

    The connectivity vendor aims to close an IT services gap with a commissionable offering similar to its smartphone program.

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    Nice vies for GSIs, as vendor engineers invade the channel

    The CX giant’s chief partner officer is courting GSIs and VARs after four months on the job. 

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    Co-selling sweeps through the channel

    A series of Omdia reports found that deals involving two or more providers have become the new go-to-market standard.

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    NinjaOne valuation surpasses $12B

    IT services platform vendor NinjaOne finished a series C investment round with $400 million in secondary funding Tuesday.

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    Mitel drafts channel veteran to lead global partner program

    The appointment comes as the unified communications vendor gears up for a “significant refresh cycle,” the company’s new channel chief Ben Macdonald said.

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    Optiv’s former consulting unit is courting Anthropic

    The Vobis Ventures-acquired unit will bake cybersecurity design into enterprise agentic AI implementations.

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    Sagemount-backed Opex goes big in Dallas with Intellys acquisition

    The technology advisor merger pairs two of Avant and Intelisys’ largest partners.

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    Cognitive overload clouds AI efficiency gains

    AI technology has reduced menial tasks while increasing the need for oversight, according to BCG.

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    Lexful pours $7M investment into IT services platform

    The startup plans to make its business records and documentation solution generally available next month.

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    ConnectWise bets agentic AI can fix the MSP math problem

    The company's new platform, built on its Zofiq acquisition, aims to let MSPs add customers without adding technicians.

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    Arelion mobilizes cross-border channel expansion

    The Sweden-based carrier is expanding its conflict-free partner program and the network that supports it. 

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    Q&A

    Thrive CFO on standing out in a ‘fragmented’ IT marketplace

    Named to the top financial seat of managed service provider Thrive in January, Matt Kosovsky discusses the complexities of the tech sector.

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    VC-backed Lemhi gives MSPs a repeatable AI consulting playbook

    The software company wants to equip every IT services employee with a business transformation roadmap.

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    Opine aims to augment rather than replace sales jobs with AI

    Startup Opine has automated repetitive sales tasks but its CEO doesn’t see technology replacing the human touch.

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    IBM, Google Cloud forge AI platform partnership

    The alliance will arm forward-deployed engineering teams with Gemini agent-building tools to target industry-specific use cases, the companies said Thursday.

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    Anthropic adds services track, partner hub to Claude channel program

    The AI model maker has certified more than 10,000 consultants and fielded applications from more than 40,000 firms since the program’s March inception.

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    Cisco bundles agentic management platform into existing partner tiers

    Cisco Cloud Control arrives without added licensing costs, and the vendor says partners with deep domain expertise are best positioned to build on it.

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    AI use could lead to a connectivity crisis

    Networks need to start moving tokens, not just bits, according to Tech Mahindra executive Manish Mangal.

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    Hyland pushes AI adoption in partner program revamp

    The content-management platform punctuated its channel overhaul by rolling out a suite of agentic AI features.

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    Optiv flips the platform script, teams with Channelscaler to deploy vendor portal

    The reseller is looking to increase engagement with its top partners, Optiv Senior Director of Partner Programs Hunter Haverty said.

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    Sherweb aims to clean up IT services billing with HaloPSA integration

    The cloud marketplace partnership feeds MSPs real-time purchase data, eliminating time-consuming manual reconciliations and invoicing errors.

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    Ingram Micro wards off cloud marketplace threat

    Distributor Ingram Micro leaned on its platform capabilities to hold onto partners and drive sales growth.

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    Capchase adds $200M to help businesses, resellers pay for tech

    The vendor financing firm promises to shorten the tech sales cycle that automates loan generation. 

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    Nvidia stretches compute power to Windows PCs in support of agents

    A superchip powering AI agents on personal devices and a deskside supercomputer establishes Nvidia as a compute provider across the tech stack.

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    Managed security providers eye IT services

    Acquisitions and partnerships are on the MSSP agenda as customers look for full-stack support.