The Latest

  • screenshot of demo of a digital platform called Modero
    Image attribution tooltip
    Permission granted by Stephen Hancock
    Image attribution tooltip

    Modero pitches a tech advisor platform built by TAs

    Socium IT’s client-facing lifecycle management and back-office software is now available to the rest of the channel.

  • SolarWinds office building.
    Image attribution tooltip
    Permission granted by SolarWinds
    Image attribution tooltip

    AI productivity gains aren’t translating to IT workload relief

    Despite saving hours weekly, most IT professionals report unchanged or increased workloads, according to a SolarWinds survey.

  • a whiteboard cube structure with sticky notes and artwork. it is titled Telarus Partner Summit
    Image attribution tooltip
    James Anderson/Channel Dive
    Image attribution tooltip

    Telarus eases back-office processes, expands software integrations

    The technology services distributor is working with technology advisor partners to get deals flowing faster.

  • Agents working across desks.
    Image attribution tooltip
    Getty Images
    Image attribution tooltip

    IT services providers lack resources to deploy the AI they’re selling

    Smaller MSPs face stiff competition from well-equipped vendors and global systems integrators, according to The Futurum Group's Tiffani Bova.

  • an AI logo superimposed over an image of a man typing on a laptop
    Image attribution tooltip
    Getty Images
    Image attribution tooltip

    AI usage spike undercuts cost savings

    Token consumption will drive up AI bills even as unit prices decline, according to Gartner.

  • A Cisco sign is seen in front of a building the company's headquarters on Aug. 13, 2025 in San Jose, California.
    Image attribution tooltip
    Justin Sullivan / Staff via Getty Images
    Image attribution tooltip

    Cisco zeroes in on enterprise hardware refresh

    “We are in a multiyear, multibillion-dollar networking super cycle,” Chairman and CEO Chuck Robbins told investors.

  • Salesforce tower in New York City.
    Image attribution tooltip
    Permission granted by Salesforce
    Image attribution tooltip

    AI agent headcount triples in 15 months: Salesforce

    The software vendor’s research finds organizations are deploying agents in under two days, even as ROI remains elusive.

  • A 10-story building
    Image attribution tooltip
    Getty Images
    Image attribution tooltip

    TPx cancels bankruptcy auction with no qualified bids

    The managed service provider turned to creditors for relief from a $1.1 billion debt.

    Updated Aug. 18, 2026
  • A person fills out an online registration form using a laptop computer.
    Image attribution tooltip
    Getty Images
    Image attribution tooltip
    Opinion

    Rethink deal registration processes before adding AI

    If the process is slow, complicated and frustrating, new tools won’t solve the problem.

  • Telarus Partner Summer in Texas on Aug. 10, 2026.
    Image attribution tooltip
    Retrieved from Telarus on August 13, 2026
    Image attribution tooltip
    Deep Dive

    Tech advisors grapple with AI malaise, budget puzzles

    Partners at Telarus' annual conference say they are charging for their advice and time as customers rethink AI projects.

  • A computer screen show the landing page for the Channelscaler partner program benchmarking index.
    Image attribution tooltip
    Permission granted by Channelscaler
    Image attribution tooltip

    Channelscaler unveils partner program performance metrics

    The Scaler Index puts a number on the added value of vendor channel ecosystems.

  • A blur of people walk by an illuminated sign featuring the IBM corporate logo.
    Image attribution tooltip
    Sean Gallup / Staff via Getty Images
    Image attribution tooltip

    IBM, OpenAI strike AI services deal

    The two firms will launch a set of industry-specific offerings to help customers work through key AI deployment obstacles.

  • Woman uses smartphone chatbot.
    Image attribution tooltip
    Getty Images
    Image attribution tooltip

    AI mishaps surged 500% in 3 years: StackGen

    Companies need help overcoming technical, organizational and process gaps, the operations platform provider’s CTO said.

  • The entry to a large glass building with the F5 corporate logo is pictured.
    Image attribution tooltip
    Permission granted by F5
    Image attribution tooltip

    F5 equips partners for AI inference bonanza

    “We see logs of workloads coming back to data centers and that’s largely a hardware conversation,” SVP of Global Partner Ecosystems Lisa Citron said.

  • A building with large glass windows bears the Fortinet logo at the top, while a sign at ground level reads "Fortinet - 909 Kifer Road"
    Image attribution tooltip
    Courtesy of Fortinet
    Image attribution tooltip

    Network security hardware is growing, but the margins are not in the box

    SaaS and virtual security passed physical appliances in 2025. The appliances are still selling, and the refresh work around them is where partners get paid. 

  • seven people sitting on a slightly raised stage
    Image attribution tooltip
    James Anderson/Channel Dive
    Image attribution tooltip

    MSPs race to keep pace with AI adoption

    Customers are deploying AI faster than partners can deliver security and governance, executives from GTIA warned last week at ChannelCon.

  • A logo with the corporate logo DXC is picture close up.
    Image attribution tooltip
    Permission granted by DXC
    Image attribution tooltip

    DXC bets on VPN, VDI teardown in Primary AI security deal

    The IT services giant will add legacy infrastructure modernization to an offering designed to place guardrails around AI agents. 

  • Productivity apps
    Image attribution tooltip
    Getty Images
    Image attribution tooltip

    ConnectSecure expands Microsoft 365 managed services platform

    Updates include AI-powered training assessments and patch management to help partners scale security services.

  • Snowflake's Silicon Valley corporate headquarters in Menlo Park, California, on Feb. 19, 2020.
    Image attribution tooltip
    Getty Images
    Image attribution tooltip

    DataStrike doubles down on Snowflake data management services

    The MSP broadened its cost, pipeline and performance support and partnered with Brainforge to extend its coverage to AI implementation.

  • a man speaks on stage
    Image attribution tooltip
    Retrieved from Channel Partners.
    Image attribution tooltip

    Verizon channel chief leaves for health insurer Humana

    Mark Tina had recently been given the reins to all channel operations and a direct line to the CEO of Verizon Business.

    Updated Aug. 10, 2026
  • Circular clarifier tanks are seen at a water treatment facility
    Image attribution tooltip
    pigphoto/iStock/Getty Images Plus via Getty Images
    Image attribution tooltip

    Civil-society initiative pays channel firms to protect rural water systems

    DEF CON Franklin tapped a mix of cybersecurity vendors and partners to provide threat intelligence and response to utilities after a series of Iran-linked attacks.

  • a man in a suite gesticulates while speaking
    Image attribution tooltip
    Permission granted by Paul Constantine
    Image attribution tooltip

    JSG lures 27-year ScanSource vet

    Paul Constantine joins the consulting firm as chief engagement officer. His new clients include companies he once counted as competitors.

  • Random hexadecimal codes displayed in green type on a black on a computer screen.
    Image attribution tooltip
    Getty Images
    Image attribution tooltip

    Managed security services redraw channel lines

    Partners now handle more than 90% of a $310 billion market as competition intensifies among advisors, MSPs and consulting firms.

  • The corporate logo for tech company AvePoint is picture above the Nasdaq logo on a building sign in New York City.
    Image attribution tooltip
    Permission granted by AvePoint
    Image attribution tooltip

    AvePoint partner push delivers record midmarket signups, 27% ARR growth

    “MSP is almost analogous to SMB to us,” AvePoint CEO Tianyi Jiang told investors during a Q2 2026 earnings call.

  • two women sitting in chairs on a stage
    Image attribution tooltip
    Tasos Katopodis via Getty Images
    Image attribution tooltip

    Lumen’s voice exit: no end date and no plan for partners

    The vendor touted revenue gains in digital and advanced networking products during its second quarter, as it pivoted away from legacy offerings.