The Latest

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    Microsoft licensing ignites a midmarket battle

    The elimination of bulk enterprise agreement discounts and aggressive customer deal shopping have sparked channel conflict.

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    The MSP security problem isn’t what you think it is

    Meet RAI: AI built to scale MSP security operations.

  • The Dell logo is displayed on a cell phone and computer monitor on February 27, 2026 in Pasadena, California
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    Dell rewards systems integrators amid AI partner program revamp

    The shift ties larger incentives to customer outcomes and rewards consultants regardless of where final sales are logged.

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    xAI joins crowded coding agent race with Grok Build

    The company’s beta release works directly from the terminal, and focuses on developers and their ability to review and make coding changes.

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    Retrieved from Channel Partners Conference & Expo on May 15, 2026
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    Partners pick up on mixed customer signals amid Microsoft’s E7 push

    As $99 per user annually, the AI-infused 365 bundle may be too pricey for immediate mass adoption.

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    Microsoft runs afoul of UK regulators again

    The Competition and Markets Authority opened an antitrust investigation into Microsoft’s business software ecosystem on Thursday.

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    AI sparks platform consolidation push

    Organizations have clamped down on app sprawl to corral data for agent-to-agent workflows, according to the Futurum Group.

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    Cisco slashes 4,000 jobs as AI revenues soar

    The tech giant will reduce its workforce by nearly 5% despite record growth in its hardware segments.

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    Deep Dive

    New cybersecurity industry coalition aims to lead US critical infrastructure protection

    The new Alliance for Critical Infrastructure’s biggest goal: changing how the nation plans for a major cybersecurity crisis.

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    Kaseya tempts MSPs with wait-and-see agentic platform pricing

    “We need to really better understand the cost of goods sold, and the best way to do that is to see usage over a few months,” Kaseya CPO Jim Lippie said.

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    Google Cloud is hiring an army of AI deployment engineers

    The hyperscaler has job postings for 59 roles related to moving customers beyond experimentation, as deployment muscle becomes a front in the battle for AI talent.

  • SAP logo is seen on an office building in Walldorf, Germany, on June 1, 2025.
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    Daniela Baumann via Getty Images
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    SAP creates single platform for building, deploying AI

    The release of SAP Business AI Platform and SAP Autonomous Suite follows a series of acquisitions by the ERP giant to bolster its data foundation. 

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    SonicWall doubles down on MSP strategy with firewall platform upgrade

    The launch parallels Palo Alto Networks, Proofpoint and other vendors streamlining managed security services offerings.

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    VC firm bets $28M that MSP software is the market’s missing middle

    Top Down Ventures closed its first fund above target. Now it’s making a case for the software layer supporting MSPs.

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    Enterprise AI execution gaps open a path for partners

    Despite growing confidence in AI capabilities, most companies still can’t deliver returns on their investments, according to ERP vendor Infor.

  • Open AI CEO Sam Altman speaks during Snowflake Summit 2025 at Moscone Center on June 02, 2025 in San Francisco, California
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    OpenAI spins up standalone consulting business

    The model builder acquired applied AI engineering firm Tomoro to help staff the $4 billion venture.

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    Tech job postings hit 3-year high

    Tech unemployment dropped to 3.5% in April. Meanwhile, companies such as Cloudflare and Coinbase announced AI-related layoffs.

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    AvePoint salutes partners for record software revenue gains

    The channel now accounts for roughly half of the data management platform’s recurring business, executives said during a Thursday earnings call.

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    TD Synnex signs BCM One as its partners turn to telecom

    The deal will give VARs and MSPs the IT and connectivity service bundles they're looking for.  

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    As AI proliferates, contact centers pursue workforce redesign over mass layoffs

    Nearly 9 in 10 service and support leaders are having representatives take on new responsibilities and tasks, Gartner found.

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    ScanSource’s converged business unit is bigger than you think

    Several thousand hardware partners just got folded in, and CEO Mike Baur wants orders to prove it.

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    Netrio rolls out midmarket AI advisory unit with Accenture vet at the helm

    “To us, AI consulting feels like table stakes because if we don’t address it, somebody else will,” the MSP’s CEO Mark Clayman said.

    Updated May 8, 2026
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    Nerdio doubles its MSP base, launches platform update to win new business

    Version 7.0 of Nerdio Manager for MSPs finally integrates directly into professional services automation platforms.

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    Meter launches $100M partner fund to take on traditional networking vendors

    The managed infrastructure vendor is betting big on the channel with rebates, spiffs and MDF as enterprise networking demand picks up.

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    Supply chain anxiety is one of CDW’s best sales tools right now

    The company enjoyed a Q1 surge in hardware revenues that cut into its cloud and IT services segments as customers raced to beat price increases.

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    High-value use cases lag behind enterprise AI hype

    Just 16% of companies say the tools are delivering significant, measurable impact as governance lags, according to Appian data.