The Latest

  • The icons for generative AI applications Grok, ChatGPT and Gemini are pictured on a purple screen.
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    Opinion

    Consultants are walking away when AI clients need them most

    In the rush to implement the technology, too many projects have failed to deliver long-term, productive use cases.

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    Cloud Communications Group platforms its consulting data

    The tech advisor firm aims to help partners cut through the complexities of procurement-by-committee.

  • Bored frustrated business people working in the office with an efficient robot: the impact of AI in the workplace
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    One-third of employees overstate AI skills: report

    Workers are grappling to translate AI confidence to results as executives push AI adoption, according to a WalkMe survey.

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    Managed service providers risk customer churn

    Traditional IT support won’t keep clients from switching to an MSP with AI deployment expertise, according to a Corsica Technologies study.

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    Accenture Edge deepens SAP bench with overseas purchase

    The consulting giant’s midmarket unit announced the acquisition of Netherlands-based consulting and services firm McCoy on Tuesday.

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    AI assistants replace third-party advisors in some B2B purchases

    Buyers are leaning on chatbots to provide a second opinion on the products and services their partners recommend.

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    Outcome-based pricing links sustainable IT spending to measurable results

    The pay-for-performance model ties provider compensation to verified emissions cuts, but fragmented data and attribution challenges limit widespread adoption, according to Forrester.

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    Why MSPs don’t ask vendors for marketing money

    Florida-based IT services firm Tech Rage halved its marketing budget by asking its vendors for MDF assistance. Most of its peers never bring it up.

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    Exclaimer launches partner program in channel-first push

    The email signature management provider aims to deepen MSP relationships that already drive 30% of annual recurring revenue.

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    Courtesy of Microsoft
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    AI data center spending drives growth in semiconductor market

    CIOs are contending with rising compute costs, looking to cheaper models to rein in spending amid rapid infrastructure expansion. 

  • The CrowdStrike logo on the exterior of the cybersecurity vendor's office building on July 30, 2024 in Sunnyvale, California.
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    CrowdStrike mobilizes cybersecurity coalition to defend SMBs

    The security vendor is leaning on partners to expand Project QuiltWorks to midmarket companies.

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    James Anderson/Channel Dive
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    ScanSource to buy MicroAge for $220.5M in another convergence push

    MicroAge's team will add hardware, professional services and consulting expertise, according to ScanSource Chairman and CEO Mike Baur.

  • Auvik CRO Daniel Ochoa.
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    Auvik promotes Daniel Ochoa to chief revenue officer

    The executive aims to strengthen MSP partnerships as the software company scales its agentic AI network management capabilities.

  • Palo Alto Networks headquarters in Silicon Valley.
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    Palo Alto Networks, NTT Data ink $1B cybersecurity pact

    The alliance builds on an existing partnership, mobilizing forward deployed engineers to drive a joint AI governance and security initiative.

  • Traders work on the floor of the New York Stock Exchange during morning trading on June 04, 2026 in New York City. Stocks opened mixed, with the S&P 500 and Nasdaq falling while the Dow Jones Industrial Average rose more than 500 points after dropping 600 points at the previous day's close. (
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    Definition of ‘AI company’ is fast growing more inclusive

    For almost half of the S&P 500, artificial intelligence is vital to their business models, investment theses or growth prospects.

  • Apple iPhone screen with AI icons for ChatGPT, DeepSeek, Gemini, Copilot, Grok and Claude pictured.
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    Opinion

    Why AI deserves its own category

    Confusing AI with automation is a big mistake that creates major risks for regulated organizations.

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    Private equity, cybersecurity drive managed services industry consolidation

    MSP acquisitions surged, increasing 73% year over year in the first quarter of 2026, according to Omdia research.

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    Ransomware disproportionately targets medium-sized firms, straining customer relationships

    These companies often have the hardest time balancing their roles as suppliers and customers, according to risk management firm Black Kite.

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    Modero pitches a tech advisor platform built by TAs

    Socium IT’s client-facing lifecycle management and back-office software is now available to the rest of the channel.

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    AI productivity gains aren’t translating to IT workload relief

    Despite saving hours weekly, most IT professionals report unchanged or increased workloads, according to a SolarWinds survey.

  • a whiteboard cube structure with sticky notes and artwork. it is titled Telarus Partner Summit
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    James Anderson/Channel Dive
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    Telarus eases back-office processes, expands software integrations

    The technology services distributor is working with technology advisor partners to get deals flowing faster.

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    IT services providers lack resources to deploy the AI they’re selling

    Smaller MSPs face stiff competition from well-equipped vendors and global systems integrators, according to The Futurum Group's Tiffani Bova.

  • an AI logo superimposed over an image of a man typing on a laptop
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    AI usage spike undercuts cost savings

    Token consumption will drive up AI bills even as unit prices decline, according to Gartner.

  • A Cisco sign is seen in front of a building the company's headquarters on Aug. 13, 2025 in San Jose, California.
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    Cisco zeroes in on enterprise hardware refresh

    “We are in a multiyear, multibillion-dollar networking super cycle,” Chairman and CEO Chuck Robbins told investors.

  • Salesforce tower in New York City.
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    AI agent headcount triples in 15 months: Salesforce

    The software vendor’s research finds organizations are deploying agents in under two days, even as ROI remains elusive.