The Latest

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    AI creates identity sprawl crisis for channel partners

    Automation and non-human identities are changing attack strategies, according to separate reports from Netwrix and the Cloud Security Alliance.

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    Pure Storage partner program overhaul prioritizes outcomes

    The data management platform added tiers, specializations and enablement initiatives to incentivize technical expertise over resale volume.

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    Autonomous attacks ushered cybercrime into AI era in 2025

    Malwarebytes urged companies to adopt continuous monitoring and lock down identity systems as AI models get better at orchestrating intrusions.

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    Lexful looks to untangle MSP documentation with AI

    The software startup built a platform with embedded AI search to guide IT services providers through legacy specs and records.

  • HP President and CEO Enrique Lores speaks during a keynote address at CES 2023 at the Venetian Las Vegas on Jan. 4, 2023 in Las Vegas.
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    HP CEO Enrique Lores steps down

    After more than three decades, Lores departed Tuesday to become the CEO of PayPal. The PC giant appointed Bruce Broussard as interim CEO.

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    IT services help drive global tech spend above $6 trillion: Gartner

    Despite surging data center investments and substantial year-over-year growth in software, third-party IT services will remain the largest segment in 2026.

    Updated Feb. 5, 2026
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    AWS, Nutanix deliver sovereign cloud that partners can work with

    Geopolitical developments are creating challenges and opportunities for IT service providers, resellers and consultants.

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    New Charter bolsters its MSP network with NetSource One

    The acquisition brings stronger compliance services and a deeper Michigan regional presence to the growing platform.

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    Verizon reseller CSG combines with e-commerce hub 5Gstore

    The two companies said they will form a channel partner organization with close to $80 million in annual revenue.

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    Verizon plans to fight churn with better end-to-end experience

    CEO Dan Schulman said the company will deploy AI at scale to help it reduce complexity, anticipate customer pain points and personalize interactions.

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    SAP leans on partners to drive mid-market ERP migrations

    “The mid-market is actually by far now the fastest-growing market within our customer base,” CEO Christian Klein said during a Wednesday earnings call. 

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    Avaya takes partner C1 to court for ‘interfering’ with customers

    The legal action stems from a dispute over C1 marketing competitive products to Avaya customers.

  • A laptop computer with Microsoft Copilot+ installed is on display at the Best Buy store on June 18, 2024 in Miami, Florida.
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    Enterprise infrastructure still not ready for AI

    Most tech leaders report feeling ill equipped to manage rising infrastructure demands as AI compute ramps up.

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    IBM enjoys a mainframe sales boost as its software segment soars

    The company reported its highest annual revenue for zSystems units in two decades coupled with record growth in software revenue for the 2025 fiscal year.

  • Microsoft CEO Satya Nadella speaks during an event celebrating the tech giant's 50th Anniversary on April 4, 2025 in Redmond, Washington.
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    Microsoft AI investments raise questions about long-term strategy

    CEO Satya Nadella reported rising interest in cloud and AI sovereignty, which analysts warned could lead to more selective enterprise buying patterns.

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    AI hype vs. hard reality: How channel partners can thrive in 2026

    The 2026 channel partner playbook: Survive vendor consolidation, dodge the AI hype trap, and figure out how to actually make money from all this automation.

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    Thrive puts ServiceNow agents to work in AI push

    The IT services provider has poured money and headcount into its security and AI practices in the last two years.

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    Amazon cuts 16K jobs citing ongoing culture shift

    The company tied the cuts back to the reorganization push that drove 14,000 layoffs in October. 

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    AT&T bets big on indirect sales while rivals trim channel teams

    The telco is adding bodies to its TSD operations and tuning its fixed wireless sales process, but partners say there's still friction to overcome.

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    3 forces redirecting the flow of channel business in 2026

    IDC analysts say build-based platform strategies are gaining traction as vendors and partners increasingly overlap in their sales approaches and value propositions.

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    Channel sales to top $4 trillion this year

    Partner-driven deals will account for two-thirds of global IT spend in 2026, according to analyst firm Omdia.

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    GTT’s partner portal tackles telecom’s post-contract problem

    With its enhanced partner portal, GTT is addressing a common pain point where partners lose visibility once deals close.

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    Oracle falls in line with Broadcom’s VMware license portability mandate

    The hyperscaler follows AWS, Microsoft and Google Cloud in adopting the bring-your-own-license model for VCF cloud deployments.

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    Cisco 360 is here, and partners are ready for it

    The company's biggest channel overhaul in two decades went live Monday. The transition has been remarkably smooth.

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    Supply constraints hinder Intel’s turnaround efforts

    Revenues remained flat during the 2025 fiscal year as the chipmaker's plan to return to growth unfolded.