The Latest

  • Networking creative image
    Image attribution tooltip
    Getty Images
    Image attribution tooltip

    Kaseya integrates MSP marketing, operations with peer networking

    The IT services software vendor unveiled a unified platform to connect clients as community becomes a strategic asset for channel partners. 

  • A graphic illustration of an eye.
    Image attribution tooltip

    gorodenkoff

    Image attribution tooltip
    Sponsored by Watchguard

    The MSP security problem isn’t what you think it is

    See what's hiding in your clients' cloud environments. See CloudDR in action.

  • dice-like building blocks stacked atop a contoured blue digital surface
    Image attribution tooltip
    Getty Images
    Image attribution tooltip

    BCN rebuilds its tech stack as it pushes into managed cybersecurity

    Most providers chase more partnerships. BCN is going the other way, holding its SASE line card to five, so its sellers aren't stuck learning a dozen pitches.

  • The OpenAI logo is displayed on a laptop screen on May 20, 2026.
    Image attribution tooltip
    Justin Sullivan / Staff via Getty Images
    Image attribution tooltip

    OpenAI follows Anthropic into the channel

    The GPT model maker plans to invest $150 million in partner development just three months after the Claude Partner Network launched.

  • Hand successfully using AI authentication app and verifying passcode for digital network security.
    Image attribution tooltip
    Getty Images
    Image attribution tooltip

    Vulnerability exploits push channel to fortify credential defenses

    Partners should heed the customer call for patch prioritization, cyber resilience and AI governance, Verizon’s channel chief said.

  • A installation for technology provider Pax8 stands in the center of a convention center lobby.
    Image attribution tooltip
    Permission granted by Pax8
    Image attribution tooltip

    Pax8 builds token tracking to help MSPs bill for AI

    The tech marketplace is building a multi-tenant Copilot panel with Microsoft, betting that usage is how partners will charge for AI.

  • Empty boardroom meeting space in office
    Image attribution tooltip
    Getty Images
    Image attribution tooltip

    Companies aren’t prepared for how AI is accelerating impersonation attacks

    Businesses generally aren’t taking a proactive enough approach to blocking schemes that spoof their leaders’ identities, according to a new report.

  • MSP handshake
    Image attribution tooltip
    Getty Images
    Image attribution tooltip

    US channel pivots to services, AI deployment

    Outcome-oriented services have supplanted pure resale in a top-heavy market ruled by the largest partners, Omdia analysts found.

  • a man in a suit speaking on stage
    Image attribution tooltip
    James Anderson/Channel Dive
    Image attribution tooltip

    Avant EVP Shane McNamara moves to Opex

    The move to the tech advisor side of the channel has the blessing of the executive’s colleagues at the technology services distributor.

  • Binary code abstract background with US $100 dollar banknotes.
    Image attribution tooltip
    Getty Images
    Image attribution tooltip
    Opinion

    The channel’s real AI opportunity is turning infrastructure spend into business outcomes

    The money's going into chips and data centers. The payoff hides in the back-office work nobody demos on stage.

  • close up of a man typing on a laptop
    Image attribution tooltip
    Getty Images
    Image attribution tooltip

    MetTel bundles laptop lifecycle management into a channel-sized offering

    The connectivity vendor aims to close an IT services gap with a commissionable offering similar to its smartphone program.

  • woman standing in front of a sign that says Nice World
    Image attribution tooltip
    Permission granted by Nice
    Image attribution tooltip

    Nice vies for GSIs, as vendor engineers invade the channel

    The CX giant’s chief partner officer is courting GSIs and VARs after four months on the job. 

  • Top view of executive manager present growth graph while smart team clap hands and shale hand with marketing group to celebrate successful project.
    Image attribution tooltip
    Getty Images
    Image attribution tooltip

    Co-selling sweeps through the channel

    A series of Omdia reports found that deals involving two or more providers have become the new go-to-market standard.

  • NinjaOne office
    Image attribution tooltip
    Permission granted by NinjaOne
    Image attribution tooltip

    NinjaOne valuation surpasses $12B

    IT services platform vendor NinjaOne finished a series C investment round with $400 million in secondary funding Tuesday.

  • A large office building with the Mitel corporate log in view is pictured.
    Image attribution tooltip
    Permission granted by Mitel
    Image attribution tooltip

    Mitel drafts channel veteran to lead global partner program

    The appointment comes as the unified communications vendor gears up for a “significant refresh cycle,” the company’s new channel chief Ben Macdonald said.

  • headshot of a man
    Image attribution tooltip
    Permission granted by Optiv Consulting
    Image attribution tooltip

    Optiv’s former consulting unit is courting Anthropic

    The Vobis Ventures-acquired unit will bake cybersecurity design into enterprise agentic AI implementations.

  • Tall Dallas buildings against a blue sky.
    Image attribution tooltip
    Spencer Platt via Getty Images
    Image attribution tooltip

    Sagemount-backed Opex goes big in Dallas with Intellys acquisition

    The technology advisor merger pairs two of Avant and Intelisys’ largest partners.

  • BCG office
    Image attribution tooltip
    JHVEPhoto via Getty Images
    Image attribution tooltip

    Cognitive overload clouds AI efficiency gains

    AI technology has reduced menial tasks while increasing the need for oversight, according to BCG.

  • A robot stands in front of a display for Lexful at a technology conference.
    Image attribution tooltip
    Permission granted by Lexful
    Image attribution tooltip

    Lexful pours $7M investment into IT services platform

    The startup plans to make its business records and documentation solution generally available next month.

  • a man in a suite speaks on stage before a silhouetted crowd
    Image attribution tooltip
    Permission granted by ConnectWise
    Image attribution tooltip

    ConnectWise bets agentic AI can fix the MSP math problem

    The company's new platform, built on its Zofiq acquisition, aims to let MSPs add customers without adding technicians.

  • Futuristic earth map technology abstract background
    Image attribution tooltip
    Getty Images
    Image attribution tooltip

    Arelion mobilizes cross-border channel expansion

    The Sweden-based carrier is expanding its conflict-free partner program and the network that supports it. 

  • Matt Kosovsky, CFO of Thrive
    Image attribution tooltip
    Permission granted by Thrive
    Image attribution tooltip
    Q&A

    Thrive CFO on standing out in a ‘fragmented’ IT marketplace

    Named to the top financial seat of managed service provider Thrive in January, Matt Kosovsky discusses the complexities of the tech sector.

  • man smiling
    Image attribution tooltip
    Permission granted by Lemhi
    Image attribution tooltip

    VC-backed Lemhi gives MSPs a repeatable AI consulting playbook

    The software company wants to equip every IT services employee with a business transformation roadmap.

  • Sales handshake
    Image attribution tooltip
    Getty Images
    Image attribution tooltip

    Opine aims to augment rather than replace sales jobs with AI

    Startup Opine has automated repetitive sales tasks but its CEO doesn’t see technology replacing the human touch.

  • A blur of people walk by an illuminated sign featuring the IBM corporate logo.
    Image attribution tooltip
    Sean Gallup / Staff via Getty Images
    Image attribution tooltip

    IBM, Google Cloud forge AI platform partnership

    The alliance will arm forward-deployed engineering teams with Gemini agent-building tools to target industry-specific use cases, the companies said Thursday.

  • Anthropic's Claude AI app icon is seen in the app store on a smartphone.
    Image attribution tooltip
    Michael M. Santiago / Staff via Getty Images
    Image attribution tooltip

    Anthropic adds services track, partner hub to Claude channel program

    The AI model maker has certified more than 10,000 consultants and fielded applications from more than 40,000 firms since the program’s March inception.