The Latest

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    CMMC phase 2 suspended, but certified MSPs say it was worth it

    The DoD's decision is a boon for IT service providers that have yet to comply with the newest Cybersecurity Maturity Model Certification requirements.

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    SMBs face critical AI expertise gaps

    Partners should move beyond selling AI to helping clients get results from the technology, Pax8 VP of Channel and Community Engagement Eric Torres said.

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    US launches vulnerability clearinghouse amid AI-fueled surge in flaws

    The Trump administration hopes the program will accelerate the discovery and remediation of technical problems before hackers exploit them.

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    Accenture leans on acquisitions to fuel midmarket expansion

    “We are being asked to operate like we used to, as independent, entrepreneurial companies,” Accenture Edge’s new CEO Srini Subramanian said.

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    Amplix chases services, AI-driven sales with latest acquisitions

    The firm has 275 employees after closing its 15th acquisition since 2022.

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    AI ROI is rising, but not where companies expected

    Enterprises reported that AI is helping them find business insights and interact with customers, but not necessarily save money or time, an SAP survey found.

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    Tech advisors hit an enterprise wall with managed cybersecurity services

    The small and midsize market was an easier sell. Fortune 500 firms want to keep security in-house. 

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    Shadow AI starts at the top

    Senior leaders are disproportionately responsible for the spread of the unapproved tools, according to TrustedTech.

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    IBM stock tumbles after Q2 infrastructure revenue warning

    Enterprises are forgoing hardware upgrades amid chip supply constraints, according to IDC analyst Ashish Nadkarni.

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    Cybersecurity is rewriting the technology advisor playbook

    Customers and vendors are opting into a broker model as TAs gain expertise and confidence.

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    Microsoft moves Azure IP co-sell to Marketplace-first model

    The hyperscaler will end a process that requires independent software vendors to self-report transactions.

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    AI adoption surges as trust plummets: report

    Nearly half of users distrust AI companies despite widespread chatbot usage, according to fintech firm Tether.

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    As AI’s role expands, the customer service labor market contracts

    Job postings for customer service in the U.S. have dropped about 10% below pre-pandemic levels, according to Indeed Hiring Lab data.

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    CBTS stockpiles hardware as chip shortages shred price quotes

    The reseller is taking hardware onto its books, betting that customers who  are stuck in approval cycles will pay for price certainty.

    Updated July 14, 2026
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    Lumen confirms cuts to commercial organization

    Approximately 90 Global Partner Solutions employees will lose their jobs following the carrier’s second major layoff of the year.

  • Jeetu Patel, president and chief product officer, Cisco, Anthony Grieco, SVP, chief security and trust officer and Cisco and Drew Hinz, product security lead, OpenAI discuss frontier AI and other security issues during a fireside chat at the Cisco Live conference in Las Vegas.
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    Deep Dive

    Sophisticated threat campaign pushes Cisco to the very edge

    A monthslong exploitation wave against Cisco SD-WAN systems raises larger questions about trust and the insecurity of network infrastructure.

  • The Claude AI website is seen on a laptop on February 16, 2026 in New York City.
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    A view from inside Anthropic’s Claude Partner Network

    Caylent is drawing on its experience as an AWS partner to define its lane in the emerging AI-enablement channel.

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    Lumen’s voice pullback leaves partners uneasy

    Partners want details on the compensation rules and rivals are circling Lumen’s voice customers as contracts near expiration.

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    AI won’t cut jobs, it’ll multiply them: Gartner

    As AI reshapes roles, 60% of organizations will restructure into smaller teams by 2029, the analyst firm said.

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    Barracuda targets Palo Alto’s SMB blind spot

    The cybersecurity vendor's Evo Security acquisition fills a gap for MSP partners priced out of complex enterprise platforms, Barracuda CEO Rohit Ghai said.

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    Is Microsoft’s AI software bundle too new?

    Adoption of the Copilot-infused 365 E7 suite has been sluggish, according to Kush Patel, chief innovation officer at Tusker.

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    Telcos overlook the value of managed service provider partnerships

    MSPs are often the ones closest to the customer, shaping key technology decisions day to day,” Beyond Now CEO Angus Ward said.

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    ScanSource scores Juniper networking amid HPE channel overhaul

    The distributor will apply a sales strategy it honed working with HPE Aruba in the networking market.

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    AI PCs gain traction despite technical shortcomings

    While current models don’t deliver true on-device AI capabilities, buyers are betting on software upgrades to augment the hardware.

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    Microsoft scrambles to secure AI talent, guts Xbox workforce

    The tech giant aims to deploy 6,000 industry and engineering experts as part of the Microsoft Frontier Company initiative launched last week.