The Latest

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    Microsoft cloud licensing changes trigger MSP land grab

    An incentive shift favoring cloud solution providers opens a door for managed service providers to encroach on larger resellers, according to Onyx Co-founder John Dusett.

  • CEO and founder of Flamingo Michael Assraf.
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    Permission granted by Flamingo
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    Flamingo raises $4.5M to pull MSPs out of their own ticket queue

    The managed service platform provider combines open-source tooling with AI agents that autonomously handle tickets, backups and security incidents.

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    Dani James/Channel Dive
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    Retailers bet on AI for supply chain, ‘smart’ shopping

    Large retailers are using AI technologies to overhaul their customer experience, supply chain and personalized shopping offerings, according to Q2 earnings calls.

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    Rachelle Lara/Telarus/Channel Dive
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    IT teams chase discounts as they rip and replace their vendors: Telarus

    Rising costs and fast-changing technology are eroding IT vendor loyalty.

  • An Amazon Web Services technician passes on a AWS UltraServer in Austin, Texas on October 2, 2025
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    Noah Berger/Getty Images via Amazon Web Services via Getty Images
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    Nvidia partners with Cloverleaf to accelerate data center development

    Nvidia customers can tap data center developer Cloverleaf's portfolio of powered sites, creating an integrated approach from chips to AI facilities.

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    Why CX budget planning is broken — and how to fix it for 2027

    Teams are pouring money into AI and other tech while underinvesting in the foundations necessary to deliver ROI, experts say.

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    Tech advisors move to police themselves before the FCC does

    Technology Channel Sales Professionals has drafted a code of ethics and plans a Q4 launch of its new certification program.

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    Agentic AI is shifting the pricing models CIOs rely on

    A trend toward outcome-based billing is prompting IT leaders to rethink vendor management strategies, according to executives and analysts.

  • Attendees walk through an expo hall during AWS re:Invent 2025, a conference hosted by Amazon Web Services, at The Venetian Convention & Expo Center on December 2, 2025 in Las Vegas, Nevada.
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    Noah Berger/Getty Images for Amazon Web Services via Getty Images
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    AWS pushes partners to rethink pricing for the AI era

    The cloud giant favors outcome-based billing models to ensure customers are getting value from technology investments.

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    Impartner takes a crack at streamlining channel transactions

    The PRM platform added self-service deal orchestration capabilities that give resellers and distributors more control of routine sales.

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    Mario Tama/Getty Images via Getty Images
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    Data center market faces all-time low vacancies despite record-breaking construction

    Power capacity available for lease fell to 1.4% in the first half of 2026, even as under-construction capacity surged 25%, according to CBRE.  

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    Retrieved from TD Synnex on January 08, 2026
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    TD Synnex adds Microsoft, Cisco deal data to PartnerFirst portal

    The tech distributor also connected the platform to Salesforce and QuickBooks Online.

  • A man stands on a stage next to a screen that shows the stages of a cyberattack
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    Eric Geller/Channel Dive
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    Hundreds of agents went rogue in lead up to Hugging Face breach

    OpenAI released a technical breakdown of the historic incident and plans changes to prevent such an occurrence from happening again. 

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    Barracuda merges MSP and reseller tracks as hybrid partners grow

    "We cannot dictate how the customer needs to consume their technology," the cybersecurity firm's channel chief Michelle Hodges said.

  • The icons for generative AI applications Grok, ChatGPT and Gemini are pictured on a purple screen.
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    Opinion

    Consultants are walking away when AI clients need them most

    In the rush to implement the technology, too many projects have failed to deliver long-term, productive use cases.

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    Permission granted by Cloud Communications Group
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    Cloud Communications Group platforms its consulting data

    The tech advisor firm aims to help partners cut through the complexities of procurement-by-committee.

  • Bored frustrated business people working in the office with an efficient robot: the impact of AI in the workplace
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    One-third of employees overstate AI skills: report

    Workers are grappling to translate AI confidence to results as executives push AI adoption, according to a WalkMe survey.

  • An IT technician inspects and manages a server rack in a data center using a tablet.
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    Managed service providers risk customer churn

    Traditional IT support won’t keep clients from switching to an MSP with AI deployment expertise, according to a Corsica Technologies study.

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    Accenture Edge deepens SAP bench with overseas purchase

    The consulting giant’s midmarket unit announced the acquisition of Netherlands-based consulting and services firm McCoy on Tuesday.

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    AI assistants replace third-party advisors in some B2B purchases

    Buyers are leaning on chatbots to provide a second opinion on the products and services their partners recommend.

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    Outcome-based pricing links sustainable IT spending to measurable results

    The pay-for-performance model ties provider compensation to verified emissions cuts, but fragmented data and attribution challenges limit widespread adoption, according to Forrester.

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    Permission granted by kaseya
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    Why MSPs don’t ask vendors for marketing money

    Florida-based IT services firm Tech Rage halved its marketing budget by asking its vendors for MDF assistance. Most of its peers never bring it up.

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    Exclaimer launches partner program in channel-first push

    The email signature management provider aims to deepen MSP relationships that already drive 30% of annual recurring revenue.

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    Courtesy of Microsoft
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    AI data center spending drives growth in semiconductor market

    CIOs are contending with rising compute costs, looking to cheaper models to rein in spending amid rapid infrastructure expansion. 

  • The CrowdStrike logo on the exterior of the cybersecurity vendor's office building on July 30, 2024 in Sunnyvale, California.
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    CrowdStrike mobilizes cybersecurity coalition to defend SMBs

    The security vendor is leaning on partners to expand Project QuiltWorks to midmarket companies.